Shipping policy

Shipping Policy

Last updated: January 6, 2026

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.

IMPORTANT: Order Processing & Handling

Handling Time: All orders undergo verification, quality checks, and careful packaging. All orders are sent to our fulfillment center for dispatch within 48 hours after the order is placed.

PLEASE NOTE: Secure Dispatch

We appreciate your patience as we prepare your order for secure transit. Once dispatched, you will receive a confirmation email with tracking details.

Estimated Delivery Time

Once your order has been processed and shipped, the delivery time is as follows:

• Standard Shipping: Approximately 10-15 business days (typically delivered via USPS or local postal services).
• Fast Shipping: Approximately 5-10 business days for eligible regions.

Shipping Rates & Destinations

We offer worldwide shipping with transparent pricing. Shipping charges are calculated at checkout based on your destination and total order value.

Destination Group	Order Amount (USD)	Shipping Method	Price (USD)
Group A: USA (via USPS), Australia, UK, Canada, Germany, France, Japan, Korea, Singapore, Malaysia, and most EU countries.*	$19.9 and up	Standard / USPS	FREE
	$0.00 - $19.89	Standard Shipping	$5.90
Group B (Rest of World): China, Asia, Middle East, South America, Africa, and all other regions.**	Any Amount	Standard Shipping	$9.90

* Group A includes: USA, Australia, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, UAE, UK, Canada.
** Group B includes: All other countries and territories including China, Brazil, India, etc.

Customs, Duties, and Taxes

Onsaleseeds is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).

Damages & Tracking

You will receive a Shipment Confirmation email containing your tracking number once your order has shipped. 

We take great care in packing and shipping, but occasionally mistakes or carrier damage can happen. If your order arrives damaged, contains the wrong item, or appears to be missing products, please contact us within 30 days of receiving your shipping confirmation or package. To help us resolve the issue quickly, we may ask for photos of the item and packaging.

Once reviewed, our team will reach out to discuss the best resolution. Depending on the situation, we may offer a replacement, store credit, or a refund. If an item was damaged during shipping, we generally do not require it to be returned. In other cases, returns are handled by mail. Used goods cannot be returned.

Approved refunds are typically processed within 5-7 business days after confirmation. Refunds are issued to the original payment method whenever possible.. In certain circumstances, and depending on the nature of the issue and number of items involved, we may also refund original shipping charges.

Shipping Origin & Contact

SDE / HUINUO TRADING INC
7030 E 46TH AVENUE DR
DENVER, CO 80216
Email: support@onsaleseeds.com